Donor / Volunteer Customer Service
Cultivating a Positive Customer Service Experience and Building Lasting Relationships
Trying to wrap your arms around the best way to take care of those who care about you and your organization?…while simultaneously meeting or exceeding the expectations of those who donate either money or time to your non-profit?
nfpgrowers will help you develop tools to maintain relationships and ensure your existing donor or volunteer base feels appreciated and recognized. The goal here is to build rapport and loyalty so that your supporters keep coming back to provide additional assistance to your organization (whether it be monetary or time-based support). Additionally, we’ll help you define a system for vetting and securing new relationships with donors or volunteers, so that your organization continues to grow.